In our recent supermarket satisfaction survey, many people told us they prefer instore over online shopping because they get to check the ‘use by’ and ‘best before’ dates of food products before they buy. One person even voiced the suspicion that online shopping is a way for supermarkets to sell short-dated products.
Our UK counterpart, Which?, recently reported that dozens of shoppers had been sent food that needed to be used on the date of delivery, while some had even been sent items that were out of date, which made us wonder if people had experienced the same issue with packaged food products here.
If you do your grocery shopping online, we’d love to hear from you. We’d like to know:
- Has this ever happened to you? (and how recently)
- Which supermarket?
- What was the product?
- Was it past its use by or best before date? Or too close to being out of date for your liking?
- How did this impact you, if at all? (eg Did it muck up your meal planning? Did you need to rush out and buy a replacement? Did it ruin a special occasion? Would you have chosen a much longer dated option if you were shopping instore?)
Thanks in advance for your feedback!