It should be easy to get a refund when your new car doesn’t work due to a manufacturing defect but unfortunately that’s rarely the case. Instead new car owners stuck with lemons spend countless hours waiting at the repair shop, liaising with their car dealer or scrutinising the manufacturer’s warranty. This shouldn’t be the way. When a new car, just like any other product, is faulty and doesn’t work, you should be able to easily get a remedy of your choosing, like a refund or replacement.
We’re getting into gear to launch a new campaign on lemon cars, but first we need your help. If you’ve ever bought a new car that was so faulty you couldn’t drive it in the first 2 months of owning it, can you share your story with us? You can post it here or send it in to firstname.lastname@example.org.
With your help we can drive change together.