I fell into the Viagogo trap. We wanted to see Michael Buble in Sydney, so Googled bookings. Of course, guess who was at the top? Viagogo.
It was just sheer carelessness on my part. The “tickets” cost nearly 3 times what they would have on Ticketek, and were in someone elses name ! I was told by Viagogo this was quite OK, that they were unwanted tickets being resold.
I enquired with the promotors whether these possibly dud tickets would allow admission on the night, but they would not assist. Understandable I guess.
We decided we could not take the risk, so I swallowed my anger and bought legitimate tickets from the authorised outlet.
I put the Viagogo tickets up for sale again at a discount rate, then discovered that it may be illegal to do this in NSW !
I did not contact Fair Trading because (too late) I found many many warnings about Viagogo, so, with embarrassment, decided it was all my own silly fault