I mentioned this briefly in the roadside assistance thread, but Youi is really easy to deal with. I understand why Choice didn’t recommend them though.
As a former Youi customer I would advise taking the quote call, writing down the details and getting them to send through the PDS, then making your decision. Youi sales people are paid largely from commission I believe so this gives you a chance to sift through the details. It does however mean they’re very helpful if you’re looking to take out a policy. Email them back and they’ll call you within 10 minutes.
Once you’re with them they’re always super responsive and helpful. No time on hold, no pushiness and they’ll work with whatever communication works best for you. And you can customise your cover at pretty much any time.
I ultimately decided to switch from tomorrow because of cost. It was going to be around the same price for me to take out a more comprehensive, non-profit RAC plan in WA now I have a safe driving record. I would still absolutely recommend checking them out personally, just be careful not to buy in just on the sales pitch.