Hullo, I have recently sent two parcels overseas. I bought Tracking for them. The last parcel has not arrived in the Netherlands. I entered the tracking number into the query on the Australian Post website and got the enlightening information that the parcel had been received at the local PO and that it has left for its destination. What??? No other information is available. This has happened before. I think this is a con and a shonk. When I buy ‘tracking’ I expect to be able to see where the parcel is, not that it has just been received and sent on. I cannot find out where the parcel is, that I sent to the Netherlands. I paid for tracking, I got nothing.
Could Choice investigate this? Not good enough Australia Post