Hi there CHOICE Community, my name is Michelle, and I work in the prototyping team at CHOICE to develop new tools and services to help our CHOICE members.
We’re currently conducting a survey to gather insights into consumer sentiments and behaviours regarding supermarket shopping, loyalty programs, and awareness of supermarket price gouging issues.
Your responses will remain anonymous and will help us better understand the challenges consumers face when going grocery shopping.
Another assumption that is probably accurate for a large segment of the population is that ‘something’ is stressing budgets, be it in a relative or absolute way. Some demographics might not have issues with any of the choices listed although might have to cut back on their holiday plans, defer this year’s new vehicle, or similar. ‘The few’ might answer ‘none of the above’ given the choice, if they even bothered.
Sorry Michelle, I can’t get either of the blue links in your post to load your survey. Is it still supposed to be up for the Choice community to answer? Best wishes.
Hi @Brushtail, I only see one link in the post and it loads fine; do you mean the two words that are one link? I checked on a PC and an Android phone, Firefox and Edge, logged in and not logged in and all worked as expected. What device are you using? Do you have any sort of ad blocker or some features disabled (such as rejecting all cookies)?
Hello PhilT, thank you. The survey link worked today! Weird. (Samsung A20 Android phone Firefox, Free Adblocker). I’m baffled. Thanks again matey for your kind suggestions.
When answering the question about my satisfaction with the benefits of the loyalty program I participate in, it was assumed I’m only participating in one program. I’m actually ‘very satisfied’ with one program and ‘dissatisfied’ with the other, but I couldn’t express this in the answer.
Unfortunately when a survey gets changed mid-stream, it invalidates all previous responses since the additions, changes, and corrections were not available to them; if the changes were available they may have altered the responses and thus revealed other aspects of ‘sentiments and behaviours’ that were not captured.
I’m not a happy Google user. I wondered why Google was used to create and host the survey? Was it so the Google system could collate the responses and carry out the analytics? If so, what info will be retained by Google after the survey ends?
Agreed. But then how valid will this survey be after so many changes midstream?
I did not open the link (I never participate in Surveys because I can’t be sure just where the info will end up) so I didn’t know that Google was involved, and considering all the corrections it doesn’t seem that a very good job was done in creating the survey. Who knows what they will make of the analysis (assuming it’ll be done by google).
I’m sorry to say this because I love everyone at Choice
It can be. However, this shouldn’t excuse the making of some very basic errors.
It appears that this survey content was not properly tested before being released. That need for that process would be a part of Surveys 101.
Questions such as " Have you ever felt that you were subjected to price gouging when buying groceries?" are of limited value as the answers do not identify the extent, time or location of any perceived gouging. It is possible that the raw numbers from the survey result will be used to paint a picture different to what has been experienced by the respondents.
