I have had a Thermomix for 3 years now, and I absolutely love it. I have no illusions that occasionally something may go wrong with it. I wonder how many injuries have been caused by other appliances in our kitchen - deep fryers, food processors, saucepans etc. Whenever you are dealing with hot things, sharp things etc there is a danger. When I received my machine, there was so much information, I can't honestly say whether I was informed about the seal or not. I do agree that this kind of information needs to be included in writing somewhere 'up front and obvious'. However it is still up to us as consumers to thoroughly read all this information, and the truth is, many do not thoroughly read the information they are provided with. Correct me if I am wrong, but one of the women burned was using a cup instead of the MC. The MC does not cause a seal to form, and allows air to escape. The machine can not be blamed for an incorrect lid being used which would have caused pressure to build up. I think this has been an ideal opportunity to attack a product/appliance that many seem to have an issue with. A classic case of tall poppy syndrome, that this country is all too good at.