PhilT
21 February 2024 05:01
2
Welcome to the Community @Peterpan
Regarding warranties, an intro into what to look for when you read them is in this older related topic.
I have purchased many security doors and shutters from a local company over the years. One Roller Shutter now needs repair within the 5 year Warranty Period. After inspection told ‘T clips’ required, but these are only covered for 3 years. As its on the first floor I will have to pay for hire of a scissor lift. Yet Warranty clearly says “5 year Warranty on product quality and consistency”. Seems poor service from a company that has had a lot of business from me.
All warranties do not reflect their ‘headline’ claims when read in detail.
Other old but related topics are
Hi, I have a panel glide roller door on my home. Back in May it failed and I had to replace the whole door. I was advised by the supplier it failed due to impact. They would not provide a stat dec to back up their statement, so I replaced the door as required. At the time, they told me the motor was fine. Two weeks ago the door has failed again, this time they are saying the motor failed due to the tensions being adjusted too high for the door. As far as I can work out, that is a technical issue…
We are thinking of buying and installing roller shutters on our windows. We would like to review and research the claims made by companies as to their security, insulation, noise muffling, etc, but we cannot find any independent reviews of roller shutters.
Choice mention them briefly in a paragraph on insulation. There are claims of 50% cooler and 60% warmer, fire protection, etc online by the manufacturers/vendors.
I would really like to find some independent reviews and comparisons.
Can you…
While ‘made in Australia’ can often deliver a superior product most multinationals source their products from China or other SE Asian countries. Some are top and others fairly ordinary as with most any product from any national origin.
As for the sales experience, this touches on one not so good.
I had Burns for blinds over for a quote on 2 roller shutters.
1 for my glass sliding door, 1 for my kitchen window.
No one will believe this. That’s O.k.
After taking measurements, discussed color, type of shutter, type of winder. She finally got down to an offer.
((($6,100))). I sort of sputtered a bit, said, aw. Nah.
So gets on the phone, calls her boss .
Comes finally down to ,after a middle offer of $3,600.
Too ((($2,700))) like, whaaat?
If you are buying roller shutters, please do s…
As per @Peterpan ’s request, does anyone have experience with Modern Group or recent experience with other brands?
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