A neighbour who does up cars told me today about an incident he had with the local GM dealer this week.
He ordered a spare part, asked for it to be air freighted, and paid for it in cash.
When the part had not arrived and he determined that it was not in stock at the supplier, he asked for a refund.
The employee asked him for his credit card, to which he replied that he had paid in cash and wanted a cash refund.
The employee claimed that they had no system to do so and they could only refund to a credit card.
What sort of a business accepts cash but then refuses to refund in cash, in contravention of the ACL?