Appliances Online have bricks and mortar stores too named Winning Appliances. We found the service model to be the same in both - well informed staff, not pushy or trying to upsell everything, great competitive pricing and free delivery. Another factor I have found fantastic regarding these companies is the after sales service. We had decided around June 2016 that we were selling up in Sydney to move to Tamworth for our son to start school in 2017. I made a couple of visits to different stores and did a lot of research online regarding the appliances for the new house we planned on building in Tamworth. Suffice to say that only one company beat Winning Appliances on price but they were based in Eastern Europe and I did not want to take the risk regarding warranty or bon-fides of the provided product (yes the European company was exceptionally cheap).
When I returned to Winning Appliances with my wife to show her my selections (I'm the cook so kitchen is mine lol), we explained the circumstances of the planned purchase with Marcel the salesman, stating we would not need delivery until late 2016 to early 2017. We decided to buy then as they had a good promotion on with Bosch & Siemens products which were my choice, and wanted to beat any subsequent price rises. Marcel said that wouldn't be a problem and arranged everything for us, including free delivery to our Tamworth address when we were ready to receive them (shipping from their Newcastle warehouse). He also e-mailed the installation documentation and specs for everything we ordered so I could supply them to the kitchen builders and electrician. To top it all off just before we got the appliances delivered, Winning had a promotion with a price reduction on some of the appliances we had already purchased (and fully paid for). I jokingly wrote Marcel too bad we had shopped early and missed they discount, and a couple of days later we received an email from their accounts department refunding the difference between what we paid and the current promotion as we had not received the appliances yet. We were simply stunned and cannot recommend them highly enough - not often you can say it's a pleasure to spend $18k, but they made it a pleasurable, no hassle experience. On a side note I have to say Winning had me coming back as all appliances in their showroom are wired up and fully operational - they can show you what an oven or dishwasher does, not just tell you