Have you ever had trouble getting a refund or replacement for your new lemon car? Tell us about it!

edit: fixed link to point to intended post

That was probably when ATECO was the importer. They had a reputation of reputations. Since that post and after ATECO almost completely destroyed the marque Citroen moved on to the Peugeot importer Sime Darby, who could not get either of the French brands going. 2 years ago Inchcape became importer who had a good record with Subaru, but them taking on PSA cars was not well done as evidenced by internet chats at the time.

During ATECO’s time their dealerships reflected ATECO disinterest in customers who had accepted their keys and driven off. Responses to problems were a circus of ‘making it go away’.

Back to the topic, not only is there a worry about our lack of serious consumer protection for vehicles in fact rather than just theory, sometimes the ultimate responsible party supposedly supporting a dealer can be a moving target that is not the manufacturer or their subsidiary, but is an importer ‘of the moment’, and some try to make it right but are not up to doing so. Others pride themselves in slick web sites and don’t care about much else expect dollars coming in and none going out.

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