May I suggest that it would also be equally compelling to have a comparison survey based objectively on what we are getting before and after the NBN.
IE a group based on existing ADSL customers who use a common broadband package to monitor usage times and data rates on their current services before the NBN take over. Follow this with the same package to monitor performance on the NBN once delivered and you might have more than legal hearsay. Sorry but that is how the lawers representing NBN Co might respond to any evidence from your current proposal.
My circumstance relates to a smaller semi urban/rural locality with around 1500 residents. Most of us have ADSL on copper. Most of us have only have one key complaint. Lack of exchange capacity at peak times causing data slow down. The balance anecdotally suffer from slow connections due to distance. Unfortunately we often confuse lack of exchange capacity with slow connection speed to the exchange. Perhaps it also suits NBN Co that we do.
The community and nearby towns have recently lost a battle to block NBN wireless towers on environmental and visual amenity impacts. The hope was to force at least an FTN solution. Within the next 12 months we will have the dreaded NBN wireless solution. This is great for widely scattered communities of perhaps a few hundered. It is not the solution for the faster and densely growing communities in the Sunshine Coast hinterland.
Other than peak times (which is an exchange capacity issue) we achieve consistently 12Mb/s download speeds. Not ideal for the future perhaps? With the NBN some in our area might get a faster connection. I'm not expecting any real gain or benefit in speed. I'm anticipating the issues of contention and cell capacity (maximum data limitations per cell) at the local NBN tower will be insufficient for the total number of users and their demands.
As a consumer the plans available to NBN wireless are also much less generous in data allowances for the same cost and in fact I can't find one to give the same data I currently have or use.
Federation was supposed to provide equally for all Australians. Hope those of us living in Canberra, Sydney and Melbourne understand how equal that share is and support changing how the NBN has been delivered.