COVID-19 Poor business behaviour

[PhilT]

Flight Centre gets a mention here. Details are in another thread, but the latest of many posts

COVID-19 Prepaid Airline, Accomodation & Tour Refunds, Rebookings

The media is finally reporting. FC is front and centre. https://9now.nine.com.au/a-current-affair/coronavirus-flight-centre-travel-agency-cancellation-fee-backlash/19cb8d6b-4ace-462c-a721-75af3d9f69e5 their Flight Centre consultant promised if travel bans came into effect, they would receive a “full refund”. John Werner told A Current Affair the company didn’t honour that, instead charging $300 for each traveller – totalling $1,200 – almost half of what the trip cost. “Jetstar did announce …

The article there includes a statement by FC defending their practices.