It appears that Qantas’ Frequent Flyer program is seriously out of touch, as exemplified in an email we just received:
Your Qantas Points are due to expire on 31 Jul 2020.
Qantas Points do not expire as long as you keep earning or using them over an 18 month period (excludes Family Transfers or the conversion of points from Qantas Business Rewards). Simply earn more Qantas Points or use some before 31 Jul 2020.
Visit qantas.com/frequentflyer for more information.
We value your support and encourage you to participate in the Frequent Flyer program so that your Qantas Points don’t expire.
The Qantas Frequent Flyer Team
This is giving 7 days notice!
I suppose we could buy something overpriced from their store, but most people earn points by flying, and there isn’t much of that happening, particularly with the reduction in even essential flights. So how do they think that we, or the average person, will earn or use more points if we can’t fly?
It is a very bad look for Qantas’ FF program in my opinion to be so out of touch with the current COVID situation.