Obviously the problems with the airline industry are a sensitive issue for you. I am sorry if you or anyone you know has been affected by the shutdowns.
I know that legally QFF is a seperate entity, but it is still in a very tight partnership with QANTAS. It is after all still carrying the QANTAS brand as part of the business name to underline the linkage to the main business.
The point I was trying to make was that in the midst of the COVID businesses have to adapt and the travel industry, which QFF is firmly part of, have to make allowances that they may not have made previously. I was not asking that QFF give me something for nothing. I was suggesting that they may reaslise that some grace could be extended in these times because people are not able to behave or spend in the same manner that they had pre-COVID.