Anyone bought a Zinus mattress only to find it 3cm shorter than advertised and standard Australian queen mattress size?
I have this one in a Queen. It fits my Queen IKEA bedframe perfectly. I wouldnât want it any thicker or my sheets wouldnât fit.
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Thank you sharni. The thickness is fine - the length of mine is not.
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It appears that Zinus might be having the same issues as:
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This is a âhybridâ mattress and comes folded up in a cardboard box. Despite the manufacturerâs claims, I find it hard to believe that any mattress made and packaged in such ways could ever measure up (excuse the pun). The lesson learnt is to get a good conventionally made mattress and pay for the (inbuilt) extra cost of delivery.
Hmm - well these decisions are not always so black and white. Itâs taken me 3 years to come to this one and, in the meantime, my old mattress is approaching its 20th birthday. My nearest mattress store is a 300km round trip, I donât travel well and delivery is $299 - more than this mattress cost in total. Still no guarantee of a durable product at the end, even if I was in a position to make this sort of investment. The lesson I have learned in my 7th decade of life is that sometimes you just have to do the best you can in the circumstances.
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We have bought both uncompressed and compressed mattresses (we have 13 mattresses in total, 3 box type/compressed and 10 which havenât been compressed). Both types have met the standard mattress sizings. The compressed ones take about 48 hours to fully return to pre-compressed mattress thickness. On unpacking these mattresses meet the standard length and width as it isnât these dimensions which are compressed (it is the thickness which is only compressed to allow the mattress to be rolled and boxed). This video gives an example of how the mattresses are compressed and rolled:
With compressed or âboxâ type mattresses, they will be the same size as they were before they were compressed.
It appears that from posts within the community, a number of mattress retailers have had problems with undersized/donât meet the standard mattress sizing. As many of these mattresses are made for these retailers by others (have the mattresses made for them with their brandings), the problem possibly lies in their quality control with their manufacturer (whether this is local or overseas).
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Thanks for sharing your experience and I suppose you do have to do the best you can.
I canât help thinking though that if the mattress cost less than $299, (however it was made or whatever the size), it must surely be of a very low quality and would not be very comfortable or long lasting.
That was a very informative video you posted.
What concerns me is that, regardless of the sizing of these mattresses, the manufacturer is producing a cheap product and shipping it cheaply.
Not all box mattresses are âcheapâ and can be of similar quality to conventional uncompressed mattresses:
A mattress-in-a-box is generally cheaper than a conventional mattress, costing around a thousand dollars for a queen-size model (compared to many thousands for a regular instore mattress). Through our testing weâve found that a mattress that costs $1000 can be just as comfortable and perform just as well over its lifetime as one priced at $6000.
We have found that box mattresses range in quality no differently to conventional mattresses. A significant advantage of buying a box mattress from a bricks and mortar retailer is that if one had a larger vehicle (station wagon, 4WD) or good quality roof racks, they can be brought home in a vehicle negating the cost of delivery which occurs with a traditional mattress.
Irrespective of the price paid for a mattress, one expects a mattress meets the standard mattress sizing.
Edit: We are traditionalist as we wonât buy something like a mattress without trying it, as mattress comfort is very much a personal preference. A number of retailers sell box mattresses which provide an alternative to conventional mattresses, and can be tested instore before purchasing.
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We are looking at one specific instance of a compressed mattress that was purchased for less than $299. Whether or not it is compressed or âconventionalâ, it is a very cheap, low-end product.
It is hard to compare apples with apples but there is no compressed mattress on the market that comes anywhere near the quality and durability of a similar priced conventional mattress.
The median price for a reasonable queen-size mattress is around $1000 and most reputable retailers will deliver a new mattress and take the old one away.
All compressed mattresses are cheaply made, cheaply packaged and priced accordingly.
It is worth noting that the Australian Consumer Law isnât discriminatory in relation to the price paid for new goods and services. Where price becomes a factor, is the âreasonable timeâ that the consumer guarantees apply. It is taken that more expensive products would have a longer period where the consumer guarantees apply compared to comparable cheaper products.
Any new product, no matter its cost, comes with consumer guarantees under the Australian Consumer Law. As the mattress in question was significantly shorter than the standard mattress sizing, the consumer guarantees apply and the seller of the mattress is required by law to resolve. This is irrespective of the price paid for the mattress. Fortunately @clrintas exercised their rights and the seller of the mattress resolved the identified problem.
It is worth noting Choice, in its independent review and testing (member content),:
tested a number of boxed/compressed and conventional mattress. Of the mattresses tested by Choice,
- 9 out of 18 of the boxed/compressed mattresses (those recommended ranged in price from mid $300s to about $1900)
- 7 out of 18 conventional tested (those recommended ranged in price from high $600s to around $1500)
were recommended. The testing criteria included parameters linked to mattress quality. It can be deduced from Choiceâs recent mattress review that boxed/compressed were more likely to be recommended than conventional mattresses. As the test parameters are linked to quality, it can be concluded that from the mattresses tested, on average boxed/compressed mattresses were of slightly better quality than conventional mattresses.
Further to this, Choice regularly tests a range of products from those being cheap to those which are expensive. Regular Choice subscribers would know from Choiceâs testing of products that price does not correlate to a products performance or quality. That being the belief, more expensive products perform better or are of superior quality - this doesnât hold up.
This is where Choice product testing, like that for mattresses, assist consumers in making more informed purchase decisions, rather than relying on price, brand etc.
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