We booked perth to london business class with flight centre
The mix of airlines was
Perth to KL - Malindo Air
KL to London - Oman Air
Oman Air were fantastic and great value for money
We had 3 major problems with Malindo Air
The plane from Perth to KL was a Boeing 737 took off at 01.00 am which was why we booked Business Class
My seat was broken. It would not recline at all. I was sat vertical for 6 hours.
There was no inflight entertainment screens in tge whole of business class
Who is responsible for compensating me ?
Flight Centre as it was the who i paid for the trip or Malindo Air ?