A recall notice for Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Hard Drives supplied by Western Digital as if the power supply is assembled incorrectly, live parts can be exposed, which does not comply with the electrical safety standard.
Western Digital - Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Hard Drives
11 May 2020
Switching Mode Power Supply APP524-051240U for “Western Digital” branded My Passport Wireless Pro and SSD Hard Drives.
The affected power supply were sold with SSD hard drives model numbers:
Model No: APP524-051240U
What are the defects?
If the power supply is assembled incorrectly, live parts can be exposed, which does not comply with the electrical safety standard.
What are the hazards?
Risk of electric shock.
What should consumers do?
Cease using Power Supply APP524-051240U immediately by turning off GPO (general power outlet), disconnect the adaptor from supply, store power supply securely. Contact Western Digital to receive a replacement and information regarding safe disposal of the power supply. Consumers may continue to use their hard drive products without the power supply.
For further information, contact Western Digital on the toll free number 1800 429 861 (Monday to Friday, 8.30am - 5pm AEST) or via the email submission form at https://support.wdc.com/support/case.aspx?lang=en
List of traders who sold this product
Where the product was sold
Dates available for sale
- 1 June 2016 - 30 November 2019
Recall advertisements and supporting documentation
Electrical Safety Office (QLD) is the responsible regulator for this recall.