A warning to other user who may be affected. I received the notice by email yesterday (6 November) informing me that the ADSL service will be cut off by my ISP in ABOUT A MONTH. I think this is too a short notice period. Given that the NBN was only just switched on and I have until 1 October 2020 before the ADSL line is switched off, this is rather a surprise.
Now I will have to make some rather hastey decisions about selecting a provider; and whether I want to buy my own modem/router or not; whether I want VOIP or not; and if want to provide my own equipment - what to buy; or should I just get what the selected provider sends out.
It feels very rushed.
I have read good things on here about Aussie Broadband, so they are at the top of my list at the moment, but I just don’t know whether or not to buy my own, and is so what.
"We want to let you know about some changes to ClubTelco. Vocus Group, who own ClubTelco, has decided to stop providing telecommunications services through ClubTelco. As a result, ClubTelco will cease providing your service on 09 December, 2019. You’ll need to switch your ADSL service to the NBN to keep your phone and internet services connected.
What do I need to do?
You’ll need to switch to a nbn™ plan to keep your phone and internet services connected.
As you are living in a nbn™ ready area, you are now ready to connect to the nbn™ which means that your ADSL service will be disconnected in your area. So you can keep connected, you need to sign up to an nbn™ plan with a NBN provider.
We’ll give you a call soon to discuss your options. To help us ensure we’re able to contact you, please check we have your details correct and call us on 13 83 52 between 10am – 7pm AEST, Monday - Friday if they need updating."