Volvo Group Australia Pty Ltd - Mack CSM Metro-Liner 2018 - 2021 Recall

A recall notice for Mack CSM Metro-Liner 2018 - 2021 supplied by Volvo Group Australia Pty Ltd as due to incorrect software, the cruise control may fail to disengage if triggered when electronic stability control intervention is required, unless brake pedal is applied.

VOLVO GROUP AUSTRALIA PTY LTD - Mack CSM Metro-Liner 2018 - 2021

Recall number

REC-001699

Campaign number

C5103

Date last published

25 August 2021

Make

Mack

Model

CSM Metro-Liner

Year range

2018 - 2021

Affected units

183

Identifying features

VIN (Vehicle identification number)

REC-001699-VIN-List-1.csv (CSV, 3.42 KB)

What are the defects?

Due to incorrect software, the cruise control may fail to disengage if triggered when electronic stability control intervention is required, unless brake pedal is applied.

What are the hazards?

A loss in vehicle performance could increase the risk of an accident and injury to vehicle occupants or other road users. In the event of a serious accident, this may result in death.

What should consumers do?

Customers should contact their nearest authorised Volvo Group Australia repairing dealer to schedule an appointment to have their vehicle/s repaired.

Supplier details

VOLVO GROUP AUSTRALIA PTY LTD

Who should owners/operators contact for more information?

Contact name

Volvo Group Australia

Contact phone

(07) 3718 3500

Contact email

vga.warranty@volvo.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.