Volkswagen Group Australia - Volkswagen Golf MY2009-2015, Jetta MY2009-2015, Beetle MY2013-2015, Passat MY2010-2015, Polo MY2010-2015 & Caddy MY2011-2015 Recall

A recall notice for Volkswagen Golf MY2009-2015, Jetta MY2009-2015, Beetle MY2013-2015, Passat MY2010-2015, Polo MY2010-2015 & Caddy MY2011-2015 supplied by Volkswagen Group Australia as trhe transmission may develop a problem.

Volkswagen Group Australia - Volkswagen Golf MY2009-2015, Jetta MY2009-2015, Beetle MY2013-2015, Passat MY2010-2015, Polo MY2010-2015 & Caddy MY2011-2015

PRA No.

2019/17886

Date published

15 Oct 2019

Campaign number

35D8

Product description

Volkswagen Golf
Model Years 2009-2015

Volkswagen Jetta
Model Years 2009-2015

Volkswagen Beetle
Model Years 2013-2015

Volkswagen Passat
Model Years 2010-2015

Volkswagen Polo
Model Years 2010-2015

Volkswagen Caddy
Model Years 2011-2015

63 214 vehicles affected

Identifying features

VIN (Vehicle identification number)

See attached VIN list

VIN list.xlsx (760.34 KB)

What are the defects?

Due to a production fault, over time a crack in the transmissions pressure accumulator can occur.

What are the hazards?

If the pressure accumulator cracks, oil and pressure is lost in the hydraulic system of the gearbox. As a result, the transmission of engine power via the gearbox is interrupted. The experience of this symptom would be comparable to depressing the clutch in a vehicle fitted with a manual transmission. This could increase the likelihood of an accident affecting the occupants of the vehicle and other road users.

What should consumers do?

Volkswagen will contact affected consumers to organise repairs of affected vehicles, free of charge.

Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://au.volkswagen.com.au/find-dealer/ to arrange a repair.

Supplier

Volkswagen Group Australia

Traders who sold this product

Authorised Volkswagen dealers

Where the product was sold

Nationally

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

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