Back in the 1990’s, our local newspaper published an incorrect ad with a much lower price than the copy we had provided to them.
Our staff called me before opening time on the day of publication and I instructed them to produce large, clearly visible notices advising of the newspaper’s error and to place them on the front doors of the shops at eye level so that no normal person would enter the shops without seeing the notices.
That morning a person and his family entered one of our stores and said that he wanted the advertised product. When the staff explained the publishing error, he continued to demand the item for the incorrect price.
The newspaper published a correction the same size as the incorrect ad.
The person then sent a letter of demand wanting the product at the incorrect price and threatened legal action if we refused. He was a partner in a small local law firm.
I contacted our solicitor who drew up a letter of complaint for me to send to the Qld Law Society, which I did.
When our solicitor handed me the letter, he said “This one’s on the house. It’s lawyers like him that give the profession a bad name”.
After this person’s business partner left him so as to practice on his own, the partner wrote to me apologising for his former partner’s behaviour.
Some time later, we received a letter of demand from this character on behalf of a former subcontractor we had used, claiming a large sum of money.
After a thorough reconciliation, we established that there was a small amount legitimately owing, around $1,400, which we forwarded along with an explanatory reconciliation.
Shortly after, the former subcontractor visited our solicitor to complain that this character had pocketed all the money we paid and he had received nothing.
I guess that it just proves the old saying “If you lie down with dogs, you get fleas”.