I’ve discovered a possible solution.
The problem is the naming of the TCN App “activation code” as a “customer service reference” in the original SMS.
That number needs to be put into the TCN App when starting your account. That will take you to the next page where you can add the card to both the TCN App and the wallet of your choice.
If you’ve arrived at the page asking for the SMS “verifation code” you’ll need to start again by “Adding an account”, then put in your phone number but this time put the “customer service reference” into the “activation code” field.
HTH…
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