There would be few who have not had a call from “The Windows Department” or “Telstra”, scammers trying to get access to your computer or personal details. There is a new mutation in the field, the “Telstra” robo-call.
The opening of the recording is that your internet will be cut off to save you from a dreaded problem with your computer! You then get 5 options and some apparent self-advertising. This introduction is done with Australian/American accented voices which sound vaguely authentic. You even have option 5 to hang up! They cannot be scammers or why would they not want to talk to you? Of course they are counting on people wanting to know why their internet is being terminated.
When you choose an option to get more details it is the same old echoic call centre with accents from Mumbai or Manilla. There is no problem with your computer and they are not from Telstra.
I didn’t take it any further so I don’t know if they want to download malware or to extract personal and/or bank details. The remedy is the same as always, don’t tell them anything and don’t let them do anything to your computer, just hang up.