I do the books for my brothers business and recently I noticed his Telstra mobile phone charges had risen considerably . I phones Telstra and was advised that he was being charged for a "premium SmS service " by a company called Open Market Pty Ltd . I sppke to him and he had not opted in or subscribed to them so I phoned Telstra . OpenMarket Pty Ltd 's phone number is 1300 760 083 by the way.
Well , Well Well, what a shock I got when I spoke to them . They know of these scammers and are actually charging for them . If you get hit on your bill from Telstra phone them on 13 22 00 and insist you get a refund . Refer to the TIO if need be to shake them up a bit. . I got back $67.50 . Read the following links from Telstras own “crowd support forum” and others to see how deep this problem runs . I am a member of the Telstra forum .
The numbers will show as starting with 19 on your bill . Remember to opt out of Open Market Pty Ltd phone number 1300 760 083 before phoning Telstra for a refund .
I have included a link to a Premium SmS barring service through Telstra
Here is also a link to the TIO ombudsman online complaint form
I am a member of the Telstra online crowd support forum and all Telstra customers who have been affected by this scam are urged to notify the ombudsman . Were Telstra getting a “kick back” from this scam . Go figure . Posts are still be added the Telstra crowd support forum as of the 6th Feb 2017 so obviously little has been done to address this rip off .