Tell us your experience with HCF health fund

Do you have something to say about HCF? Tell us your good experiences, bad experiences or otherwise and help inform the CHOICE Community.

Read our HCF health insurance review

2 Likes

This company behaves unconscionably. It forced us to pay more than $3,600 in pre-admission costs to a private hospital, when in fact our policy covered the full cost all along. It’s customer service is woeful. Avoid insuring with this fund.

4 Likes

A post was split to a new topic: HCF life insurance

It seems a Private patient in a Private room at a Public Hospital is different to a Private Patient in a Private room at a Private Hospital. According to the following article “HCF, the nation’s largest non-profit fund, advised members on Monday it was clawing back higher fees charged by public hospitals in NSW and the ACT, leaving members there with out-of-pocket expenses of $320 per night”. It seems the Public NSW & ACT Hospital systems charge $752 per night for a private patient compared to around $450 a night in other States. I am not sure of what the bed cost per day in NSW in a Private Hospital is so can’t compare like to like but CHOICE may have some information on that.

1 Like