Tell us your experience with Bupa

[PhilT]

Welcome to the Community @sucker

@sucker

did not cover any of my wife’s operation despite being in a hospital excess paid and not a service or type of operation etc. that is disclosed in the policy as ‘not covered’. P

Could you provide more information? Normally the only things covered are those explicitly shown as being covered although some funds do ‘footnote’ certain exclusions.

As you unfortunately learned it is always advised to confirm cover or lack thereof prior to a procedure, rather than possibly getting an unexpected surprise afterwards.

Since this is specific to Bupa I am merging it into the Bupa topic, although another appropriate one may be

https://choice.community/t/bupa-and-hbf-cut-health-insurance-benefits/15205/11

as well as the network providers that need to be used.

Out of pocket costs and your private health insurance

State NSW, Top hospital and extras. BUPA What annoys me is the so called “preferred providers” applies to both medical and dental. e.g If I use a “preferred dentist” then I get more rebate. The dentist I go to is a 10 minute walk, he is not a “preferred dentist” The closest “preferred dentist” is a 30min drive each way. Same applies to hospitals, I get a bigger rebate if I go to a "preferred hospital. Also the misleading advertising that implies that if you have top hospital cover, you will …