Here is a chance to discuss minor SYSTEMIC problems that have irritated you, but may have been dismissed by others as trivial, or perhaps you have been told that it can’t be changed.
This is not about individual businesses or people. These are things on a larger scale, so it might be industry wide for example.
To start the ball rolling, I would like to highlight the Australian Government’s inability to enter anything more complex than the 26 letters of the alphabet and numbers into any of their data bases. Now this may not seem to be a problem to people from English speaking backrounds, but sometimes you can’t even enter an apostrophe in a celtic surname such as O’Neil. The databases certainly can’t handle the variety of accents, tildes, diaeresis, umlauts, etc. that are used in many ‘western’ alphabets.
Languages that use other than the western scripts add a layer of complexity to to the mix because they need to be first translated into our western script first, and then recorded to accurately reflect the correct name.
Given that Australia is a land of migrants with about 29% first generation emigrants and about 21% being second generation emigrants in 2020. Australia’s population was 25,694,393 people at 31 December 2020. As England only accounted for 3.8% of our emigrants, this means that up to say 46% of Australia’s population could have a foreign name that potentially cannot be accurately recorded. In other words there could be almost 12 million peoples’ names recorded incorrectly.
So you think we are a multicultural society? Think again.