I signed up with Mojo the first week of December 16, which I know was leaving it a bit late but I didn’t expect it installed on the 1st of Jan, although I was given the impression it would be installed by the end of Jan 17 Then they had problems with the address linked to my NMI number not matching my address. This took until the 16th of January to be resolved and I got many apologies for the internal IT error, but this doesn’t help me get my meter any faster. Then my account wasn’t transferred to Mojo until the 30th of Jan because I had to wait for the cool off period to pass. Since then I have been billed twice, but still no meter. This is the response I got from Mojo on the 9th of Feb “Hi Carissa, Your transfer was just completed last week on Monday, it normally takes 4-6 weeks from the transfer completion date for the meter to be installed. This is the second week, so we don’t have a solid schedule right now, but we are engaging the metering providers to source the meter and establish schedules. As soon as they provide us with an updated meter installation schedule with your property on it, we’ll be in touch to let you know the next step.” So going by their 4-6 week schedule from transfer completion date, my meter should be installed today by the latest, but I have not heard a thing. I have been emailing them since Tuesday, and no one has even bothered to reply to me. My next step is to get on Facebook and let them and the rest of Australia know how I really feel.