A recall notice for UltraFlex Battery Energy Storage Device supplied by Smart Storage Pty Ltd t/as Ecoult as the UltraFlex was not designed to independently protect itself or the user against excessive voltage, overheating, or excessive gassing when combined with particular other equipment in a system.
Smart Storage Pty Ltd t/as Ecoult - UltraFlex Battery Energy Storage Device
PRA No.
2020/18375
Date published
18 Aug 2020
Product description
UltraFlex Battery Energy Storage Device
48-4, 48-3 and 48-2
UltraFlex is a 48-volt, 20-kilowatt battery energy storage device that uses lead-acid battery technology. The UltraFlex can be integrated with other electrical equipment and renewable energy sources to create an energy storage system.
It includes up to 16 12-volt monoblocs with monitors, racking, control system and fusing. Up to four UltraFlex units can be connected in parallel.
Identifying features
Other
See attached serial number list of devices installed in residences
What are the defects?
The UltraFlex was not designed to independently protect itself or the user against excessive voltage, overheating, or excessive gassing when combined with particular other equipment in a system.
What are the hazards?
Risk of fire and electrocution, which may lead to serious injury or death.
What should consumers do?
Consumers should immediately contact Ecoult to arrange for the decommissioning and removal of the UltraFlex units by a licensed electrician. Ecoult will provide a refund and remove the UltraFlex units.
For further information, contact Ecoult by phone on 02 9241 3001, via email at info@ecoult.com or going to https://www.ecoult.com/contact
Supplier
Smart Storage Pty Ltd t/as Ecoult
Where the product was sold
International
New South Wales
Northern Territory
Queensland
South Australia
Victoria
Dates available for sale
- 1 June 2014 - 30 November 2019
Recall advertisements and supporting documentation
Recall advertisement.pdf (248.31 KB)
Responsible regulator
Electrical Safety Office (QLD) is the responsible regulator for this recall.
Product category
