Shonky cantilever umbrellas

Hi
I bought an standard outdoor umbrella from Made in the Shade Australia
I bought a Made in the Shade umbrella 18 months ago and its expensive rubbish. The Vic ash stem swelled in Qld weather, after 6 months one of the struts broke and I was told by the owner to send it from an island in Qld back to Victoria or pay a local subbie to install the $170 . Tardy responses, expensive product (1500) and inferior product. Trying to buy Australian product -not fit for its purpose -Beware.