I agree that the fees and charges are for the Qantas flight is steep compared to the total cost of Jetstar flight (ex. luggage, including the number of bags and meals).
Comparing against Jetstar is not the right comparison as low cost carriers can have different charges and taxes to a high cost airline depending on what services are included in the flight and what airports the flights depart/arrive. Low cost airlines are notorious for drip costing by adding fees for luggage (adding one bag and then 2 or more), preferential seating, selecting seats, meals, in flight entertainment etc etc). I would not be surprised if these additional charges is where their business is very profitable.
One needs to compare with a full service flight using Qantas to Honolulu. I have done a quick look and for Qantas flying Ex Brisbane to Honolulu (transit through Sydney), departing on Brisbane the 4 June 2018 and departing Honolulu on 10 June 2018.
The taxes and fees for the above flight booked on the Qantas website is as follow:
Taxes, fees and charges
Transportation Tax $23.10
Passenger Service Charge - Dom $16.63
Passenger Service Charge - Dom $16.63
Passenger Facility Charge $5.70
Immigration User Fee $8.90
Safety and Security Charge $5.53
Passenger Services Charge - Intl $61.68
Passenger Civil Aviation Security Service Fee $7.10
Passenger Movement Charge (PMC) $60.00
Customs User Fee $7.20
Transportation Tax $23.10
APHIS User Fee $5.00
TOTAL $240.57 per person (note: plugging in different dates gives slightly different totals but the three I did were within a few percentage of this example).
The above don’t include any additional Qantas fees including the potential $70 booking fee per person for international flights and a credit card fee of 1.23% (maximum being $70).
These two additional charges would take the amount to about $315.00 ($90 less than your frequent flyer point flight), which would be the total cost of surcharges above the base flight charges.
The other charge which I believe Qantas still has is the fuel surcharge. There are reports that this is added to a frequent flyer redemption flight (assume it may be included in the base flight when paying for it using cash/credit card)
Now, this +/- $90 (to $160 if booking charge is not triggered) may be the fuel surcharge, I don’t know but if Qantas is still charging the fuel surcharge, then the difference between paying cash/credit card or using frequent flyers could be significantly less than $90 (or equal to or more). It is this difference which Qantas needs to explain if it does exist.
Also, then booking it is possible to look at all the fees, charges and taxes associated with the booking. Unfortunately the link to this information is on the bottom right of the webpage and can easily be missed as most of us are interested in the total cost which is at the upper right of the same page.
It would have been interesting to know the full breakdown of the fees and charges, as this would have given a better indication what they are and whether Qantas has been more generous in its favour when booking using frequent flyers.
Did you manage to keep the itemised list of fees and charges when making the booking…or have you requested Qantas provide you such when making contact with them so you know what the $406 breakdown is so you can see if it comparable to a full fare paid flight?
Such information, if there is a discrepancies (with the above outlined fees and taxes) will be useful both to Choice and also when making a complaint about the reasonableness of the $406 fees and charges.