Qantas Credit Vouchers/Refunds & Overloaded Call Centre

[PhilT]

Two related topics worth linking,

Qantas Credit Vouchers/Refunds & Overloaded Call Centre

Edit: New readers to this topic can join it as of Feb 2023 by clicking here. Just spent 9 hours holding on the phone to redeem our voucher! How can there be so few operators manning the phones?

and

QANTAS price gouging?

Edit: New readers to the topic can join at post 17, Apr 2022. What can be done about the cost of airfares in rural Queensland, specifically flights from Brisbane to Moranbah and return? QANTAS now have a monopoly on flights in and out of Moranbah, Virgin pulled out of the market in 2017. The cost of the Brisbane to Moranbah leg (a 90 minute flight) varies from $999 to $235. A return trip can cost over $1500, which I consider outrageous. Where can I voice my displeasure about this in the hope t…