Plush Furniture After Sales Service

Avoid Nick Scali and Plush Think Sofas like the plague! They are one and the same company and although they claim that their furniture is designed and manufactured for you, it is mass produced and cobbled together in China and is crappy. I am still waiting for my refund of a defective sofa, dimensions out, indentation in the sofa arm that was very obvious, over stuffed cushions on one side and under stuffed on the other. After months of haggles and two inspections Plush finally agreed to a refund. This was back in May, but still haven’t received my money. They don’t reply to my many emails or phone calls. Dreadful Company, both.

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