A recall notice for Thuraya Satellite Phone AC Adaptor supplied by Pivotel Satellite Pty Limited as The adaptor’s insulated pin may crack and expose the active pin.
Pivotel Satellite Pty Limited —-Kuantech (KTECH) - Thuraya Satellite Phone AC Adaptor
PRA number
2021/19184
Published date
17 Sep 2021
Product description
Kuantech (KTECH) - Thuraya Satellite Phone AC Adaptor was sold together with the Thuraya SatSleeve+ and Thuraya SatSleeve Hotspot satellite phones.
Model KSAS0100500200D5
This recall only relates to the AC adapter, phones are not affected.
Identifying features
Electrical approval number
NSW 23839
What are the defects?
The adaptor’s insulated pin may crack and expose the active pin.
What are the hazards?
Risk of electric shock or electrocution causing injury or death.
What should consumers do?
Consumers should immediately stop using the adaptor and contact Pivotel Satellite to register for a replacement. Replacements are expected to be available in November 2021. Pivotel will also provide a pre-paid bag for return of the old adaptor.
For further information, consumers can contact Pivotel Satellite on 1300 882 448 or www.pivotel.com.au/satsleeve-accharger-recall
Supplier
Traders who sold this product
Pivotel and Pivotel dealers listed at https://www.pivotel.com.au/dealers/
Where the product was sold
Nationally
Online
Dates available for sale
1 Jan 2014 - 29 Jul 2021
Recall advertisements and supporting documentation
Recall advertisement
Recall advertisement.pdf 676.62 KB
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.
