Just wondering what the general consensus is regarding Pet Hospitals. Are they worth the thousands spent, or do they take advantage when your pet needs urgent care? (Similar to VetPay) What are your experiences?
I won’t go into specifics as that’s already covered on Facebook, google reviews and product review.
My cat (Missy) has had lymphocyte cancer for 4 1/2 years. She’s on daily medication. About 6 weeks ago she became seriously unwell and was taken to Casey Pet Emergency overnight and then Southpaws Animal Hospital Moorabbin where she stayed for 4 days till she got in to MACC.
Last Monday I had her tail checked at her vet as it had a kink in it and a hard lump. It appears, that her tail is broken, has a gash consistent with it being closed in a door and may have to be partly amputated (half way down) as there’s nerve damage. The timeline puts it squarely during the time she was in hospital. Casey Pet Emergency checked their records. Nothing found. Calls to Southpaws have been made, messages left in relation to her injury, and outstanding cardiopet test results for her brother taken on 31/10 and paid for. No one has returned my calls. It appears once they received $7000 from me, that’s where it ends.
Has anyone else had problems with Pet Hospitals and should they in some way be made accountable?