An email I received today from PayPal warning customers regarding scams.
"Hi XXXX,
With so many emails flowing in and out of our inboxes every day, it’s hard to know which is ‘fishy’ and which isn’t. As online hoaxes are getting more sophisticated, it’s important to learn how to spot the fakes to stay safer online.
If you believe you’ve received a phishing email that appears to have come from PayPal, don’t respond and don’t click on any links or open any attachments. Simply forward the entire email to spoof@paypal.com and delete it.
Learn more
Here’s how to protect yourself against online scams:
1. How to identify a phishing email?
• Generic email greetings. Emails from PayPal will always address you by your given surname and name.
• URLs that looks deceptive and unauthentic to PayPal.
• Wrong, out of date or out of place logos, design and type
2. How to spot a fake email?
• False sense of urgency
• Attachments – A real email from PayPal will never include an attachment or software.
• If you are unsure whether a PayPal email is legitimate or not, login to your PayPal account and you’ll be able to see any urgent message from PayPal directly.
3. How to identify scams?
• The promise of money in return for a favour
• Notifications of lottery wins
• Unsolicited job offers
4. Communicate with PayPal the
safe way. Always log in at
PayPal.com to update your personal information.
• Credit and debit card numbers
• Bank account numbers
• Driving licence numbers
• Email addresses
• Password
• Your full name
Learn more
Keep your guard up
Find out more
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To ensure that you are able to receive our emails, please add @mail.paypal.com to your safe senders list. For more information, please click here.
How do I know this is not a fake email?
Emails from PayPal will always address you by your first name and last name. Fake or “phishing” emails tend to have generic greetings such as “Dear PayPal member”. If unsure, forward the suspicious email to phishing@paypal.com.au and we’ll let you know if it’s really coming from us or not.
Read more about Fake Emails
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