Calling all private health insurance policy holders: we need your help
Over 45% of the Australian population have private hospital insurance, and 55% of the population have general (or “extras”) insurance. That’s a lot of Australians!
But, these policies can be extremely complex (as well as expensive). What you’re covered for isn’t always clear and you have to navigate a tricky system of insurers, doctors and hospitals to figure it all out.
We’re working on a report on out of pocket costs. That’s the gap you pay when your insurance doesn’t fully cover a treatment, operation or service.
We want to hear your stories. Can you tell us about a time you paid out-of-pocket costs with your private health insurance?
It would be helpful if you could include:
- Your state/location
- The type of policy you have (top/basic etc.) and the fund (if you’re comfortable telling us)
- The procedure
- Any specifics that might be relevant like type of specialist, whether you stayed in hospital for a while, changes to treatment
- Any problems you had, including understanding the type of procedure, finding out how much it would cost, finding out a treatment was not included or sourcing information on the costs
We might want to include your story in our report, which we can anonymise. We’ll reply to your post if we’re interesting in your story or if we’d like more detail, and you’re more than welcome to say no if you don’t want it to go beyond this forum. Any post here will help us understand this issue in more detail so thanks in advance!
Campaigns and Policy Advisor (health insurance, travel, ticketing and more)