Hi,
I have third-party car insurance with Budget Direct (I figured my car is so old that the cost of comprehensive insurance would buy me a newer one every 4-5 years).
A couple of months ago someone hit my car from the side, they admitted at first but now I find myself having to chase them and their insurance to own up to it. They claim to their insurance that I’m at fault without evidence.
Budget Direct (my insurer) told me “You don’t have comprehensive insurance so see figure one”.
I thought “fair enough, that’s what insurance is like”.
But now that I’m researching the market to renew my insurance, Youi told me on the phone that they would help me chase down the other party’s insurance company if I had third-party insurance with them and it wasn’t my fault. They say they would even cover me for up to $5000 if the other party isn’t insured.
This makes me wonder:
- Should I believe Youi about this promise?
- What’s the “industry standard” for third-party property insurance? Is it more towards the Budget Direct’s or the Youi’s of the world?
And if people have both positive or negative stories about these insurers then I’m keen to hear them.