Hi @pflodin , Welcome to the Community.
Part 2 & 3 of your wishes actually are in place already:
CHOICE Help Service: https://www.choice.com.au/topics/choice-help-service
CHOICE Help: https://www.choice.com.au/shopping/consumer-rights-and-advice/choice-help
On this site we as a group have tried to provide links to services that can help, some are listed below. If you ever find something that could be useful you can use the Bookmark feature to create your list of helpful links:
May I make an alternative suggestion…
Write to:
Telstra Complaints
Locked Bag 20026
MELBOURNE VIC 3001
For more information: Telstra Complaints Area
They have authority to sort issues out, and having sent other frustrated people there, I know they do actually cut through and get things sorted.
Created this topic so that we are able to list free legal aid centres to point consumers to if there is a need. I encourage those who know of any to add them and if a centre specializes in a law area to note that.
Each State/Territory will be given a separate entry in this Topic.
As most are State/Territory based please ensure to keep the listing in the State/Territory they are located in, also try to include Town or City they are in. It is being created as a Wiki so just add your entry to th…
Section 105 details what constitutes Advertising Material for the purposes of the Act and it must include “any form of advertising for a commercial purpose” and could be a letter so Section 106 would capture Junk Mailers who addressed the mail to “The Occupant” or “To the Householder” and sent it through Australia Post but yes if they addressed it to the occupier by name they could circumvent the provision but the receiver can “Return to Sender” (RTS) or write “Refused delivery” and it will be r…
Also don’t use your mobile number for common usage in site sign-ups, competitions and similar as many of these feed into the ad and scam circuses. On Government or similar sites it is fine to use your normal number but be very careful to whom you supply it. Also register your mobile number with the Do Not Call Register (DNCR) at https://www.donotcall.gov.au/ and have a look at this following topic on the forum:
This answer in the topic
and this topic
Finally as SMSes are not part of t…
What’s a reasonable amount of time for appliances to last? We offer some advice on life expectancy:
Read more:
ACAT ‘expects people to run their own cases’, but it appears lawyers are not sent ‘to the back of the room’ during proceedings. ‘You might not need to have the expense of a lawyer in court with you, but knowing how the lawyer would run the case if s/he were there is often of great benefit.’
https://www.acat.act.gov.au/about_acat/legal_advice_assistance
In some topics the haveIbeenpwned (HIBP) website has been referred to. So I decided to give it’s own topic on this site.
HIBP is a site where you can check whether your details have been involved in data breaches (possibly false positives). You can search each email address you “own” and see if any sites show results. It isn’t a complete list of breaches for various reasons but it is a great start to addressing your security. When you find a site that appears to have lost control of your …
The other 2 are great ideas but this would also require a lot of financial support to keep those processes in place, so having more members would help in that as well as people donating to CHOICE.
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