Is this the image you are referring to?
While the image shows both chocolate and mint flavoured ice cream, the image is what is called ‘for illustration purposes’ or to provide a example of how it is served. It isn’t a guide on what percentage/split of the chocolate and mint flavoured ice cream in the container.
The product labelling also doesn’t indicate the percentage/split of chocolate nor mint ice cream.
They won’t be interested for the reasons outlined above.
If the labelling stated a percentage/split of chocolate and mint flavoured ice cream, you may have grounds to take further.
I would be taking action with your wallet, that being not to buy it again if you find the ratio of chocolate and mint flavoured ice cream unsatisfactory.
It is worth noting some consumers may prefer higher percentage of chocolate over mint flavoured ice cream, and could be why the split isn’t 50/50. Streets would use such information when manufacturing the ice cream.
Choice has also allowed consumers to post where:
It is common practice for images which are on packaging‘for illustration purposes’. If you have photos of the container contents, you are more than welcome to post them in the linked thread.
