Mercedes-Benz Australia/Pacific - Mercedes-Benz GLE, CLA, C, E & S Class MY2019 Recall

A recall notice for Mercedes-Benz GLE Class MY2019 supplied by Mercedes-Benz Australia/Pacific due to a brake assist software error.

Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz GLE, CLA, C, E and S Class Vehicles MY2019

PRA No.

2019/17768

Date published

29 Aug 2019

Campaign number

RC2707

Product description

Mercedes-Benz GLE, CLA, C, E and S Class
Model Year 2019

675 affected vehicles

Identifying features

VIN (Vehicle identification number)

See attached VIN list

VIN list.xlsx (17.8 KB)

What are the defects?

Due to an error in the active brake assist software, one of the radar sensor control units may fail.

What are the hazards?

If a radar sensor control unit fails, the braking assist may not activate during a collision, increasing the risk of impact and injury to all road users.

What should consumers do?

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge software update.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Supplier

Mercedes-Benz Australia/Pacific Pty Ltd

Traders who sold this product

Authorised Mercedes-Benz Dealerships

Where the product was sold

Nationally

Dates available for sale

  • 1 March 2019 - 30 July 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

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