I purchased a brand new LG 3400WC washing machine that came with a defective control panel: knob turns but doesn’t change cycles; flat panel control don’t work at all. Home Depot said contact LG which you can only do through website chat and which I was disconnected from several times. Repeated instruction given but she didn’t believe me so she asked for video. Video wouldn’t upload on site so she send a text. I didn’t find text and upload fast enough so that disconnected and closed request. Out $800 unless I find my tech and purchase a new control panel. I WILL NEVER BUY LG again and I suggest buyer BEWARE from LG!!
Welcome to the Choice.Community @JEWELZ. This is an Australian forum and we are unfamiliar with what happens in the USA. Our sales and support organisations from any vendor are usually quite different as are our consumer protection laws.
Brands that are tops in any one country can be disasters in another and vice versa.
American residents are welcome to join our forum but need to be aware of what it is, and is not regarding American experiences, laws, businesses, and products.
2 Likes
This topic has been closed. The matter raised is a USA based one and is not one that this Australian site can respond to in a proper manner.
