KTM Australia Pty Ltd - GASGAS EC 250, EC 300, EC 250F and EC 350F 2020 - 2021 Recall

A recall notice for GASGAS EC 250, EC 300, EC 250F and EC 350F 2020 - 2021 supplied by KTM Australia Pty Ltd as if the current locking split pins used for mounting and securing the brake pad holding bracket in the front and rear caliper are fitted incorrectly or in the wrong direction the locking pins can come out and no longer secure the brake pad holding bracket.
This can cause the brake pad holding bracket to become detached resulting in a loss of braking performance.

KTM Australia Pty Ltd - GASGAS EC 250, EC 300, EC 250F and EC 350F 2020 - 2021

recall information

Recall number

REC-004999

Campaign number

TI 13_1952218

Original published date

25 November 2021

make and model information

Make

GASGAS

Model

EC 250, EC 300, EC 250F and EC 350F

Year range

2020 - 2021

Affected units

1,277

Variant applicability

All variants within this model

Images

KTM Australia Pty Ltd - GASGAS EC 250, EC 300, EC 250F and EC 350F 2020 - 2021 recall photo 1, click to enlarge

KTM Australia Pty Ltd - GASGAS EC 250, EC 300, EC 250F and EC 350F 2020 - 2021 recall photo 2, click to enlarge

Identifying features

VIN (Vehicle identification number)

REC-004999-VIN-List-1.csv (CSV, 2.44 MB)

What are the defects?

If the current locking split pins used for mounting and securing the brake pad holding bracket in the front and rear caliper are fitted incorrectly or in the wrong direction the locking pins can come out and no longer secure the brake pad holding bracket.
This can cause the brake pad holding bracket to become detached resulting in a loss of braking performance.

What are the hazards?

A reduction or loss in breaking performance could increase the risk of an accident causing injury or death to the rider and/or passenger or other road users.

What should consumers do?

Owners can contact an authorised GASGAS dealer ASAP to make an appointment to have the recall performed free of charge. To locate authorised dealers customers can use the dealer search function at - Dealer search

NOTE : This NEW recall campaign action replaces the previous recall bulletin TI 13_1945158 which required a check of the locking split pins used for mounting and securing the front brake pad holding bracket in the caliper and may have been positioned (fitted) in the wrong direction.

Supplier details

KTM Australia Pty Ltd

Who should owners/operators contact for more information?

Contact name

KTM Australia Customer Service

Contact phone

1800 644 771

Contact email

KTMGroup.CustomerService@ktm.com.au

Contact website

https://www.gasgas.com/en-au.htmlopens an external website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.