How do I contact a PERSON at Microsoft?

I have been trying to change my subscription for the last year. I enter everything as required but then it goes back to the same page. How do I get a PERSON who will be able to change my subscription for me and arrange a refund for the excess I have paid?

Try Microsoft support on 13 20 58.

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I did try that number (132058) but it said not connected.

Thanks for your response

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That’s unusual as it is still quoted on the Microsoft website.

Another option is Microsoft sales support on 1800 624 449.

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Thank you for taking the time to respond. I actually got this number from the website but when I called was informed it was no longer connected. I will try the sales number you suggested and see if they can help me.

cheers,

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