As this is an older thread, I assume that you’ve probably long since moved on.
However, I was a full time primary carer for three years here in Victoria, looking after my mother who had dementia. So, yes, I have had personal experience with home care packages but, obviously, only in this State.
The basic golden rule is to work out exactly what your mother really needs in terms of help. Then shop around to find the cheapest options and ensure that you don’t end up spending money that you don’t have to spend. So, local councils and other community based organizations such as the RDNS should be your first option. Using private businesses as your home care providers should always be the last resort.
We did have a package for the first six months or so. But, the thing is that most of the “package people” don’t personally provide any of the actual caring services themselves. They’re strictly co-ordinators who give you advice and put you in touch with the service delivery people. And that can be quite useful when you’re just starting out and you don’t know where or how to access any of this help. However, you’ll quickly learn your way around the community aged car sector and be able to line up your own help. That’s what I did. As I became more familiar with the market, I eventually decided to go it alone and simply find my own, independently sourced service providers that we used and paid for on a strictly “'as needed” basis. No more monthly “package fees” . And we saved a lot of money doing it that way.
As you mentioned, there can be a great deal of duplication of services and you end up paying for things that you don’t want and never use.
Frankly, the whole system is being rorted in some ways. Aged care is now a big business and some providers just spend all day referring oldsters and their carers to places that they don’t need to be going to … and certainly don’t need to be paying for.
But, there are still quite a few excellent government funding schemes, payments and concessions available that help elderly people and their carers with care related expenses. Get all the financial assistance that your mother is entitled to and then find your own service providers in your local area who participate in these government funded schemes. There are (or, at least were) all sorts of programs such as free or low cost dental care, hearing aid specialists, podiatry schemes etc.
It’s worth checking out the information that you can find via these links …
Good luck with all of it