Generic ATM machines that charge fees

When a consumer has an issue there is a concerted effort to advise and support. When a consumer has what may be a jaundiced view that is seemingly unrealistic or does not appear to take all evidence into consideration, the member may encounter a discussion they may not agree with, but that makes it neither wrong nor unsupportive.

When you hear something from the Community you do not agree with

  • It is not because anyone is taking business side just because.
  • It is not because anyone is defending, just explaining.
  • It is not because they are treating others with disrespect.
  • It is not because anyone purposefully treats the member as ‘wet behind the ears’, although in cases it is hoped a member may learn something useful.

They do not. Your complaints about 3rd party ATM fees ignore that there is a cost to them that banks increasingly are unwilling to pay either directly or indirectly so they are closing/reducing their numbers. That creates an opportunity for independent businesses to step in and provide the service with a transparent fee added. Some banks, especially the online banks, rebate the fees and many, mostly traditional banks, do not.

It is the consumers choice whether to patronise the 3rd party ATM that is and operates like a small business, much like any other small business, or to use Colesworths or other shops that will give cash back during a debit transaction, or to find a free bank supported ATM. Balances are also available on web sites and phone apps, both usually convenient as well as free (excepting for network charges).

As is discussed elsewhere cash is becoming less used so the debit/credit card, all electronic, are making inroads on the need for cash noting my old topic about the cashless society.

Sometimes the member may prevail in these discussions and sometimes the member may best step back and have a think. Choice posted a poll back in 2017 that garnered a modest response here, if you have not seen it, linked previously by @mark_m.

3 Likes