Have you had a problem with something you’ve bought? Our Consumer Rights Adviser can help you on how to deal with these problems. We’ll be answering your questions LIVE on Thursday, 31 August 2017 from 10am to 11am est on our Facebook page.
What we can and can’t do:
- We can help when you have a complaint about consumer products or services.
- We can give you information to empower you when dealing with retailers, manufacturers and service providers.
- We can direct you to the appropriate agency to lodge a complaint.
- We can try to contact retailers, manufacturers and service providers on your behalf if we think it’s appropriate.
But:
- We can’t guarantee an outcome.
- We can’t give you legal advice.
- We can’t give you general or personal financial advice.
- We can’t provide financial counselling services.
Join us live if you can, and if you’re not a Facebook user, don’t worry - you can post here in the CHOICE.Community at any time.
