Welcome to the Community @Mia67,
What are the circumstances? Is it cancelled or ‘rescheduled’ without a formal date because of border closures and so on?
Since your event may be cancelled for many reasons I’ll leave it as a stand-alone topic for now, but if COVID related it might best be in
You should refer to the T&C on your ticket purchase, and if eligible for a refund (cancellation not reschedule) send a formal letter to the promoter for a refund, and if knocked back contact your fair trading office with a complaint.
In the topic referenced there are many who will be unable to attend any rescheduled events after they have been cancelled, and with the almost drop of the hat border closures at the moment any promoter would have difficulty rescheduling anything with confidence if the entertainer is unable to cross borders to put on the show, in addition to interstate ticket holders being unable to attend.
