Do you use Best Jet?

Have you had a problem booking flights through Bestjet.com? CHOICE has heard that a customer paid for flights through the travel site, only to be told at the airport that the tickets weren’t confirmed.

The issue comes in the wake of the Australian Federation of Travel Agents cancelling Bestjet’s ATAS accreditation in March: https://goo.gl/gAw6Rk

Have you had a similar experience? Were you able to get your money refunded? Tell us in the comments below.